- Security & uptime monitoring
- Save 5% on site tweaks
- Troubleshooting & advice
- 2 support tickets/month*
Never get caught with an outdated backup again.
Our automatic backups ensure that you’ll always have an up-to-date copy of your site.
Malware Protection & Monitoring by Sucuri
Malware and hack attacks are a real threat to websites, especially WordPress.
All of our maintenance plans are monitored by Sucuri to ensure that any suspicious activity on your site is quickly reported to us.
We’ll take care of your Theme, Plugin, and WordPress updates so you don’t have to.*
Never worry about outdated code putting your site at risk again!
There’s always a risk that WordPress, plugin, or theme updates could cause problems on your site. Or, you just might have questions.
We’ve built in support tickets, so when you have issues, you can simply contact our Support Team and we’ll rush to your aid.
IvyCat’s WordPress maintenance plan gives me huge peace of mind. Knowing that they are keeping an eye on the back-end of my WordPress site, backing it up, and virtually preventing it from being hacked is invaluable to me. This peace of mind is well worth the price of admission.
Heidi Hackler, Dolphin Design, Seattle
Is there a Money-Back Guarantee?
Yes, you have have 30 days from the date you purchase a WordPress support package to give it a spin. If, for any reason, you’re not completely satisfied with our service, please let us know, and we’ll gladly refund your money.
Can I upgrade or downgrade my support plan?
Yes. Just let our support team know and we can upgrade your account at any time. It usually just takes a few minutes.
Do I sign a contract, or can I cancel anytime?
No, there are no contracts and you’re always free to cancel your account. If you cancel before your prepaid support plan is ready for renewal, you won’t be billed further.
What about security?
We are very serious about security. We use state-of-the-art encryption, strong passwords, two-factor authentication for all critical management tools. We remotely monitor your site for updates or issues.
How long will it take to setup my account?
During normal business hours, most accounts are setup within 30 minutes, if not sooner.
What types of payment do you accept?
We accept Visa, Mastercard, Discover, PayPal, and Google Checkout. If you wish to pay via American Express, use either PayPal or Google Checkout.
Have WordPress Support & Maintenance questions?
Please contact us and we’ll be happy to help.