Technical Support

Have questions or need help with your account?

Submit a Support Ticket in the Helpdesk

• Login to the Helpdesk and click on Support / Submit Ticket, or
• E-mail [email protected] from the e-mail address you signed up with.
  This e-mail address only works for customers.

Note: Please avoid emailing employees directly for support because it takes longer to get a response and we record all support tickets so you, and our techs can reference them later, if needed.

Billing & Account Support

For account-related issues regarding billing, upgrades, account configuration, and username and passwords, please submit a support ticket in our online Support Center.

• If you’re a registered customer, simply e-mail [email protected] from the email address you used to sign up with, or
• Login to the Helpdesk directly to enter support tickets, review your billing history, and update your profile information.