Website Care Plans

Elevate your website by adding IvyCat to your website team.

Why Choose Our Website Care Plans?

Our Website Care Plans are a valuable tool in your arsenal, helping you stay ahead of the competition and scale a successful, sustainable organization.

Our Care Plans give you access to our time and expertise, and priority support so you can focus on engaging meaningfully with your audience.

Your dedicated project manager will schedule frequent and regular calls so you’ll always know what’s going on with your website.

Our ongoing monitoring and reporting infrastructure ensure you stay on track and that any issues are dealt with quickly to minimize downtime. 

How Do Our Website Care Plans Work?

Our Website Care Plans provide you with a team of web heroes who give your site priority support, ongoing expertise, and maintenance to keep your site fast, accessible, and user-friendly. 

Every Care Plan comes with the following features: 

  • Access to dedicated expert hours with our heroic strategists, developers, and designers
  • A dedicated project manager to oversee your project
  • A regular strategy call to keep your project on track and on time
  • Monthly reports to keep you informed
  • Regular WordPress updates for security and functionality

Take a closer look at our Website Care Plans:

Sidekick
Website Care Plan

$195/mo

High-performance hosting


Server backups and daily offsite backups


Essential maintenance and updates


Security hardening and monitoring


Performance and image optimization


Pro Plugin licenses


Monthly 30-minute Zoom call for strategy, planning, and review


1 expert hour


Hero
Website Care Plan

$395/mo

High-performance hosting for 2 sites


Staging updates and version-controlled code


Accessibility assessment


Content posting


Pro Accessibility Checker plugin


3 Monthly heatmap tracking campaigns


Monthly 60-minute Zoom call for strategy, planning, and review


3 expert hours


Superhero
Website Care Plan

$795/mo

High-performance hosting for 3 sites


Accessibility assessment, improvement, and Pro Accessibility Checker plugin


Content strategy, posting, and editing


Search Engine Assessment


Search Engine Optimization & Reporting


5 Monthly Heatmap tracking campaigns


Monthly 75-minute Zoom call for strategy, planning, and review


6 expert hours


Legend
Website Care Plan

$1595/mo

High-performance hosting for up to 10 sites


Accessibility assessment, improvement, and Pro Accessibility Checker plugin


Content strategy, writing, editing, and posting


Search Engine Assessment 


Search Engine Optimization & Reporting


10 Monthly Heatmap tracking campaigns


Monthly 90-minute Zoom call for strategy, planning, and review


12 expert hours


FAQS

Do you maintain websites that you didn’t design and develop?

Yes, we can maintain your website even if we didn’t initially design or develop it. 

Before we commit to your site, we’ll perform a pre-screening audit and assessment of the existing design and development to ensure we can maintain it appropriately.

Can I upgrade or downgrade from one Website Care Plan to another?

You can upgrade or downgrade from one Website Care Plan to another as your business needs change. 

All we need is a 30-day notice via email to switch your site from one plan to another.

What happens after I sign up for a Website Care Plan?

After you sign up for a Website Care Plan:

– We’ll create a project for your site in our project management platform. 
– You’ll be assigned a dedicated project manager and a lead developer.
– Your dedicated project manager will schedule a recurring monthly meeting to review your goals, analytics, tasks, and project progress. 

You’ll also be able to get in touch with us by emailing support or via the project management platform

What are office hours?

Our team of expert strategists, developers, and webmasters host free monthly office hours, which are virtual Q&A sessions where you can:

– Ask questions
– Learn the latest WordPress updates
– Get tips and tricks to maintain and optimize your website

How do I use my monthly hours, and what tasks can I prioritize?

Your dedicated project manager will help you decide what tasks to prioritize so you get the most out of your monthly hours.

Monthly hours give you the flexibility to focus on a variety of tasks, including:

– Site tweaks
– Development
– Training
– Optimization
– Strategy
– Planning 

On our Superhero or Legend Care Plans, you can access priority support for accessibility improvement and search engine optimization (SEO).

How will you keep my website secure?

Keeping your website secure can be a stressful and daunting experience–especially when it comes to e-commerce solutions. 

Your website will be developed using best practices on a secure platform backed by WP Engine that

– Uses web application firewalls to filter bad traffic.
– Provides good infrastructure and ongoing monitoring
– Implements a robust risk prevention and cleanup process

The security of your website is our top priority, and we’ll keep your data and that of your users safe.

Can I access SEO services as and when I need them?

Yes, you can access our SEO expertise as an add-on service or as part of our Superhero and Legend Website Care Plans.

Find out how we optimize your website with our SEO plans.

How can I improve accessibility using a Website Care Plan?

If you’re on our Superhero or Legend plans, we can allocate time to perform accessibility testing, remediation, and improvements. We’ll test the site, triage, and prioritize improvements that will improve accessibility.

We’ll also include a Pro license for the Accessibility Checker Pro plugin from our friends over at Equalize Digital. We’ll use Accessibility Checker Pro as one tool to identify and address accessibility issues on the site. Then we’ll teach you how to leverage it to keep your content accessible.

Trust our team and
keep your website flying high.

Our years of experience and expertise will help you make consistent progress, improve your site, and fix issues before they become problems.