Website Care Plans
Elevate your website by adding IvyCat to your website team.
Why Choose Our Website Care Plans?
Our Website Care Plans are a valuable tool in your arsenal, helping you stay ahead of the competition and scale a successful, sustainable organization.
Our Care Plans give you access to our time and expertise, and priority support so you can focus on engaging meaningfully with your audience.
Your dedicated project manager will schedule frequent and regular calls so you’ll always know what’s going on with your website.
Our ongoing monitoring and reporting infrastructure to ensure you stay on track and that any issues are dealt with quickly to minimize downtime.
How do our website plans work?
Our Website Care Plans provide you with a team of web heroes who give your site priority support, ongoing expertise, and maintenance to keep your site fast, accessible, and user-friendly.
Every Care Plan comes with the following features:
- Access to dedicated expert hours with our heroic strategists, developers, and designers.
- A dedicated project manager to oversee your project.
- A regular strategy call to keep your project on track and on time.
- Monthly reports to keep you informed.
- Regular WordPress updates for security and functionality
Take a closer look at our Website Care Plans:
Sidekick Website Care Plan
$195/month
Hero Website Care Plan
$395/month
Superhero Website Care Plan
$795/month
Legend Website Care Plan
$1595/m.
FAQs
Can I upgrade or downgrade from one Website Care Plan to another?
You can upgrade or downgrade from one Website Care Plan to another as your business needs change.
All we need is a 30-day notice via email to switch your site from one plan to another.
What happens after I sign up for a Website Care Plan?
After you sign up for a Website Care Plan:
– We’ll create a project for your site in our project management platform.
– You’ll be assigned a dedicated project manager and a lead developer.
– Your dedicated project manager will schedule a recurring monthly meeting to review your goals, analytics, tasks, and project progress.
You’ll also be able to get in touch with us by emailing support or via the project management platform.
What are office hours?
Our team of expert strategists, developers, and webmasters host free monthly office hours, which are virtual Q&A sessions where you can:
– Ask questions
– Learn the latest WordPress updates
– Get tips and tricks to maintain and optimize your website
How do I use my monthly hours, and what tasks can I prioritize?
Your dedicated project manager will help you decide what tasks to prioritize so you get the most out of your monthly hours.
Monthly hours give you the flexibility to focus on a variety of tasks, including:
– Site tweaks
– Development
– Training
– Optimization
– Strategy
– Planning
On our Superhero or Legend Care Plans, you can access priority support for accessibility improvement and search engine optimization (SEO).
How will you keep my website secure?
Keeping your website secure can be a stressful and daunting experience–especially when it comes to e-commerce solutions.
Your website will be developed using best practices on a secure platform backed by WP Engine that
– Uses web application firewalls to filter bad traffic.
– Provides good infrastructure and ongoing monitoring
– Implements a robust risk prevention and cleanup process
The security of your website is our top priority, and we’ll keep your data and that of your users safe.
Can I access SEO services as and when I need them?
Yes, you can access our SEO expertise as an add-on service or as part of our Superhero and Legend Website Care Plans.
Find out how we optimize your website with our SEO plans.
How can I improve accessibility using a Website Care Plan?
If you’re on our Superhero or Legend plans, we can allocate time to perform accessibility testing, remediation, and improvements. We’ll test the site, triage, and prioritize improvements that will improve accessibility.
We’ll also include a Pro license for the Accessibility Checker Pro plugin from our friends over at Equalize Digital. We’ll use Accessibility Checker Pro as one tool to identify and address accessibility issues on the site. Then we’ll teach you how to leverage it to keep your content accessible.